Refund and Cancellation Policy

Scouting Ledger subscriptions are billed in advance on a recurring basis — monthly or annually, depending on the plan you choose — in U.S. dollars (USD). Payments are processed by Stripe.

Your subscription renews automatically at the end of each billing period at the price then in effect, until you cancel.

We will email you a reminder before your subscription renews — approximately 7 days ahead of an annual renewal and 3 days ahead of a monthly renewal — so a renewal is never a surprise.

Account Settings → Subscription → Cancel Subscription.

That's it. Cancellation takes effect immediately, is confirmed on screen and by email, and requires no contact with us.

If you have any trouble cancelling, email support@scoutingledger.com and we will cancel it for you the same business day.

• Your next payment stops. You will not be charged again.
• You keep access to everything in your plan through the end of the billing period you already paid for.
• At the end of that period, your account reverts to free access and your paid features turn off.
• Your account and data are preserved. You can resubscribe at any time and pick up where you left off. If you want your account and data deleted entirely, ask us and we will do it.

Recent charges — 7-day window

If you were charged and have changed your mind, email support@scoutingledger.com within 7 days of the charge and we will refund it in full. You don't need to explain why.

Annual subscriptions

If you cancel an annual subscription partway through the year, you may request a pro-rata refund of the unused full months remaining. Email us and we'll process it.

Renewals you didn't intend

If an annual subscription renewed and you meant to cancel, contact us within 30 days of the renewal charge and we will refund it in full. We would rather refund an unwanted renewal than keep money from someone who doesn't want the product.

Service problems

If the Service is materially unavailable or not working as described for an extended period, contact us and we will credit or refund you fairly.

What we don't refund

• Periods you have already used, beyond the windows described above
• Subscriptions terminated for violating our Terms of Service — for example, sharing or reselling account access, or scraping the Service
• Any losses you incur from wagering, trading, or any other financial decision. Scouting Ledger sells information and software. We do not accept wagers, we hold no customer funds, and we award no prizes. The only money that passes between us is your subscription fee, and that is the only money we can refund.

How refunds are processed

Refunds go back to the original payment method through Stripe. They typically appear within 5–10 business days, depending on your bank.

If we offer a free trial, the specific terms — length, what happens at the end, and the price that follows — will be stated clearly at signup.

If a trial converts to a paid subscription, we will email you before it converts so you have a chance to cancel. You can cancel a trial any time before it ends and you will not be charged.

Promotional and introductory pricing applies for the period stated at signup. After that, the subscription renews at the standard rate, and we will tell you before that happens.

If we change subscription prices, we will notify you by email in advance. Changes take effect at your next renewal. If you don't want to pay the new price, cancel before then.

Please email us first at support@scoutingledger.com.

If you don't recognize a charge, changed your mind, or something went wrong, we will resolve it quickly and we will almost always simply refund you. A refund from us is faster than a bank dispute and gets you the same outcome.

Charges from us appear on your statement as SCOUTINGLEDGER.COM.